MetroPCS is the most horrible cell phone carrier I have dealt with. I have been a customer of At&t, Verizon, Surewest, T-moblile, and formerly Metro Peice of ***.
Most employees are nice, but the Management is horrible. This should be the opposite way around. Management has no customer service skills to handle any problem that arises. They just point to the next manager above them.
I will make sure to tell others that Metro PCS is not worth the money you are saving. I save about $20 a month with them and they are the cheapest. But with cheap rates comes with poor service.
One thing for sure you get what you pay for. Poor Customer Service!
Monetary Loss: $90.