Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Are you guys just venting??These complaints won't reach their corporate offices so good luck with that I WANT TO BE CONTACTED check box, it's a waste of your time.

Read your receipts (always get one - make it the first picture you take with your brand new phone), the company's terms & conditions, call customer service -they love retention credits- visit a corporate store (if there is one) and if you still cant get your issue resolved (but know you're in the right), contact BBB or FCC and finally LEAVE or stop visiting that store or whatnot. Most of you are complaining about dealers anyway (independently owned stores, they have some great ones and some crappy ones but i learned Metro don't run franchises so the people these owners hire in the stores come in all types and their corporate stores - run by actual MetroPCS employees offer better customer service and can do more to helo you with your account like credits and resets). If you have a problem with service, stop paying. There's no contract.

Phone sucks? Buy an unlocked LTE one off ebay, they activate those. bought one less than a year ago and it's acting up but still looks like new (never been in liquid, no cracks, dents, bad scratches)? take it to the store to see if they can exchange it for less than$20 because it has a warranty or you can contact LG/Samsung/HTC or what have you...

it's their phone afterall, Metro didnt build it. It's supposed to be a hassle free service, pay one price on the same day every month. if you have a cheaper plan, theres a cap on your high speed data. Simple as that.

Again, just stop paying if your not happy. We all chose Metro and are still here so then they must be doing something right or you need to go make a new choice! Can't afford it then beggars cant be choosers. I wish I could drive a Porche with only paying used Kia prices too.

Thats what yall sound like. The unlock app on your phone will work after 3 months of service and you can try another gsm carrier with it or sell it online. People online love unlocked phones because they work internationally. I hope all this ranting helped someone, I know I feel better!

Hmm, guess thats why some of you post.#therapeutic Spread the knowledge

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