State: Massachusetts City: Boston Clear all filters (12 of 1154 reviews match)
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That's a dam lie , your bill is supposed to be 30 bucks a month period that's what they say and their commercials say. But when you pay your bill they add on a three dollar fee even if you use the machine. So it's not 30 dollars period and I believe that's false...
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Anonymous
Anonymous

There are other ways to pay that make it 30 dollars. Paying online or with the myMetro app. That way, its just 30 dollars. However, online payments are not immediate. But inst...

2.1
I liked
  • I used to like your company
I didn't like
  • Wont follow through with guarantee
#831315
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Although I liked metro, I had it for almost two years. Although there have been problems with my Internet they refresh it and there's always something with that. I hate to call customer service, there staff are unreliable, unprofessional, extremely rude, and...
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#770794
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How many times do i have to write in complain. My metro zte cell runs like a piece of junk. When i have data the iheart stops and runs then stops and starts doing this over and over again. Youtube takes forever. What the *** am i paying $50 for when i can get a better...
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#587771
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Metropcs Internet Service Review

Metropcs
#850523
2.1
I paid for unlimited high speed data not 25.g of high speed data you guys are *** bags im done with your service.you cant put unlimited high speed data on your main advertisment and hide it in the a bs contract your suckering people thats grounds for suit you cant win fix my *** or youll pay alot more than you cheated me out of.thankyou
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I am so sick and tired the way metro cell runs. I pay $50 for a piece of junk. Even when I do have data not even able to watch youtube. Come on here. Fix this service. Your going to have lots of people looking for another cell company. I am starting to check out...
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#587681
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Metro pc what is up with you. I annoyed. Nothing on your $50 plan works right. Even with data you cannot run YouTube without it taking such a *** of a long time to load. The internet is extremely slow and my I heart cuts in and out. I have seen $50 plan that run better...
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#586750
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I pay $50 a month and I think metro pc needs to start thinking about making their customers happy. I pay for a service that you cannot watch YouTube, I heart cuts in and out, internet goes slow as *** even when I have data. This really makes me angry. I am trying to be...
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Anonymous
Anonymous

I would leave metro, customer service is getting worser since t mobile bought them i was even warned for saying bs on the phone

5.0
#586505
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I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will not even run and when I go to Pandora it is very slow loading also opening pages on the internet is slow. I think that the $50 plan should run a lot...
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5.0
#585149
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To whom this may concern. I recently purchased a phone from Metro PCS Downtown Brooklyn location , called the Alcatel One Touch Fierce. Well , the phone quality is horrible. I brought the phone back a day later and the store refused to exchange it because of "store...
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1.6
#584440
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I was a MetroPCS customer and you wouldn't believe the mountain of grief they caused me. Story at http//SwensonStudio.com/metropcs.htm While I believe that this merger is good for the consumer in general, it's bad for the metroPCS subscribers. I'm glad that...
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Anonymous
anonymous

Yes, this merger sucks for metropcs customers. Since the merge I can't get on the internet for more then 5 minutes without my phone freezing up. I will be leaving metro t po b...

#404541
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Horrible customer service 6 store reps, 6 online reps, 8 days. Account deleted and recreate at least 6 times. Everyone keeps saying the same thing just go in and update to account info with new credit card number. The account was even verified by a Corporate Center...
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Anonymous
michael

right, six hours on its website, i could not figure out how to set up autopay. the registration code sent to my cellphone took 5 hours to arived. horrible experience.

Anonymous
Robert

You should feel Lucky, I have been dealing with this for 6 months. Every month they tell me auto pay is set up and working, and every month I get text saying auto pay will not...

#314306
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