State: Massachusetts City: Boston Clear all filters (12 of 1035 reviews match)
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That's a dam lie , your bill is supposed to be 30 bucks a month period that's what they say and their commercials say. But when you pay your bill they add on a three dollar fee even if you use the machine. So it's not 30 dollars period and I believe that's false advertisement . They should say thirty bucks and fees apply. Dam rip offs, their service suck, their coverage suck and their wifi and phones suck. Only thing good about them is that...
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Anonymous

Anonymous There are other ways to pay that make it 30 dollars. Paying online or with the myMetro app. That way, its just 30 dollars. However, online payments are not immediate. But inst...

2.1
I liked
  • I used to like your company
I didn't like
  • Wont follow through with guarantee
#831315
Although I liked metro, I had it for almost two years. Although there have been problems with my Internet they refresh it and there's always something with that. I hate to call customer service, there staff are unreliable, unprofessional, extremely rude, and everyone at metro red a different part of their rule books, because everyone swears there is something the other cannot and should not be doing. I don't even cuss, but they had me so...
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#770794
How many times do i have to write in complain. My metro zte cell runs like a piece of junk. When i have data the iheart stops and runs then stops and starts doing this over and over again. Youtube takes forever. What the *** am i paying $50 for when i can get a better service that runs. I am checking into better cell companies as i cannot take the way this phone runs. Metro you need to do some serious changes to make your internet run better.
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#587771

Metropcs Internet Service Review

#850523
2.1
I paid for unlimited high speed data not 25.g of high speed data you guys are *** bags im done with your service.you cant put unlimited high speed data on your main advertisment and hide it in the a bs contract your suckering people thats grounds for suit you cant win fix my *** or youll pay alot more than you cheated me out of.thankyou
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I am so sick and tired the way metro cell runs. I pay $50 for a piece of junk. Even when I do have data not even able to watch youtube. Come on here. Fix this service. Your going to have lots of people looking for another cell company. I am starting to check out another cell company that will run. You metro need to start to please your customers. Start to improve this horrible service I cannot tell people to come to your service because it runs...
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#587681
Metro pc what is up with you. I annoyed. Nothing on your $50 plan works right. Even with data you cannot run YouTube without it taking such a *** of a long time to load. The internet is extremely slow and my I heart cuts in and out. I have seen $50 plan that run better than this. I came to metro pc because I was told it was a good service but finding out it works horrible. I am thinking if there is not a change and this keeps running like this I...
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#586750
I pay $50 a month and I think metro pc needs to start thinking about making their customers happy. I pay for a service that you cannot watch YouTube, I heart cuts in and out, internet goes slow as *** even when I have data. This really makes me angry. I am trying to be patient but how long do you think a customer will stay if it is run like a piece of junk. Start working on getting for the people who pay $50 for their plan that they have a good...
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Anonymous

Anonymous I would leave metro, customer service is getting worser since t mobile bought them i was even warned for saying bs on the phone

5.0
#586505
I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will not even run and when I go to Pandora it is very slow loading also opening pages on the internet is slow. I think that the $50 plan should run a lot faster than the way it runs. You really need to work on the $50 plan. Would be nice to see it run better. I have been offered a better cell company and I am trying to give you metro...
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5.0
#585149
To whom this may concern. I recently purchased a phone from Metro PCS Downtown Brooklyn location , called the Alcatel One Touch Fierce. Well , the phone quality is horrible. I brought the phone back a day later and the store refused to exchange it because of "store policy". The Alcatel one touch downloads apps on its own , you cant upload pics on facebook or tweet pictures neither. Also there is a delay with text messaging. You dont receive a...
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1.6
#584440
I was a MetroPCS customer and you wouldn't believe the mountain of grief they caused me. Story at http//SwensonStudio.com/metropcs.htm While I believe that this merger is good for the consumer in general, it's bad for the metroPCS subscribers. I'm glad that I bailed. If it was bad to be a Metro customer before, it's horrible now. Customers will be jumping ship by the boat load. Exactly, what T-mobile wants!After all they are...
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Anonymous

anonymous Yes, this merger sucks for metropcs customers. Since the merge I can't get on the internet for more then 5 minutes without my phone freezing up. I will be leaving metro t po b...

#341118

Contact Metropcs

Headquarters Address:
MetroPCS Wireless, Inc.
PO Box 601119
Dallas, TX 75360
Phone:
(888) 863-8768
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Horrible customer service 6 store reps, 6 online reps, 8 days. Account deleted and recreate at least 6 times. Everyone keeps saying the same thing just go in and update to account info with new credit card number. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice and is currently suspended. Even after the store manager at the corporate Center assured me that it had been restored. Corporate...
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Anonymous

michael right, six hours on its website, i could not figure out how to set up autopay. the registration code sent to my cellphone took 5 hours to arived. horrible experience.

Anonymous

Robert You should feel Lucky, I have been dealing with this for 6 months. Every month they tell me auto pay is set up and working, and every month I get text saying auto pay will not...