0 comments
Not resolved

Metro Bait & Switch is more like it!After being one of their original customers (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store only.

I figured that I could afford that and give my husband my LG Optimus M+. When I drove to the St. Petersburg, Florida Corporate store on 22nd Avenue North, I had to wait 5 minutes (which is...in itself...a miracle compared to the normal 1 hour wait...of course it was at 10:30am), I walked up to the counter and stated that I wanted to get the LG Motion that was advertised for $49 on the website. The customer service rep stated that it was only for NEW customers and that the phone would cost me $168, PLUS a $15 upgrade fee, PLUS another $15 to transfer my phone to my husband's number.

REALLY? After all of the THOUSANDS of dollars that I have spent on continuous service and cellular phones for almost TEN YEARS, they want to charge me $198 (not including taxes) for a phone they are advertising for $49? BULLSH*T. I have contacted the MetroPCS Corporate office in Tampa, FL and had to leave a message for their "Customer Escalation Department".

I'm sorry, but their motto is "Wireless for All"...then why am I being singled out because I'm an existing customer? Also, after going back to their website and looking at the promotional offer, you have to click through to THREE SCREENS BEFORE you get to the terms and conditions that state "new activation only on a new line of service".

Seriously...how many people are going to take the time to click through 3 screens to see if they "qualify" for the promotion?NOT most normal people!

Review about: 4G Phone Promotion Advertisment.

Review #410737 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $49
Preferred solution Not specified

Had an Experience with Metropcs?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more WhitePages, Inc. Publishes Fake, Derogatory Information About Innocent Persons Without Verifying First!     Gross!     Yuck! Whitepages "They Posted Untrue, Illegal, Untruthful Information About Me Which Eventually Got Removed After I Complained About It! I was Very Curious to see what has been written up about Me..." Read more Metropcs - Phone Metropcs "I brought i samsung galaxy core prime phone from 2000 Avondale dr durham nc my phone complely stop working it wont charge and i just got the phone 2 months..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "My wife and I bought several pieces of new furniture for a house we were having built worth over $12k before discounts. The salesman and store manager (store on rt...." Read more Cooking Club Of America - Where did it go? Cooking Club Of America "I loved my monthly magazine and the products I purchased from them and when you pay for a lifetime membership, you expect to continue getting what you paid in advance...." Read more Legoland - Embarrassed at the pizza shop Legoland "My three-year-old was hungry it was lunchtime we decided to go to the pizza shop, I handed my son a pepperoni pizza and I picked him up a drink I..." Read more Dennys Restaurant - Most racist and dissapoint​ing experience ever Dennys Restaurant "Waiter was racist. Refused to serve us because my fiance is African American. Once server ended up serving us he did not EVER give my fiance her food and then..." Read more