MetroPCS
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
MetroPCS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MetroPCS has 2.0 star rating based on 758 customer reviews. Consumers are mostly dissatisfied.
34% of users would likely recommend MetroPCS to a friend or colleague.
- Rating Distribution
Pros: I used to like your company, Price, But i am done.
Cons: Customer service, Service, Being rip off.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MetroPCS has 2.0 star rating based on 758 customer reviews. Consumers are mostly dissatisfied.
34% of users would likely recommend MetroPCS to a friend or colleague.
- Rating Distribution
Pros: I used to like your company, Price, But i am done.
Cons: Customer service, Service, Being rip off.Recent recommendations regarding this business are as follows: "Honor your agreement with customers and do more for the smaller business owners who are Veterans/ Disability Veterans. We have to make every dollar count and would like to be able to make our own decisions, not take what we give you or we will freeze your account. Bad Business!", "When you change service with same number you should get the phone free everyone knows this I thought I was paying for service until I looked at my receipt", "Better support", "Do speed test all the time you will be surprised that you paying more and not getting what you are paying for", "The phone number take back my app when I try to call".
Most users want MetroPCS to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I received a bundle for Metro PCS and Amazon Prime
- But amazon prime made a agreement
- Metro is a good company
- Neither part thought anything about the consumers
Preferred solution: Offer of a better price or bundle. Everyone else have bundle plans.
User's recommendation: Honor your agreement with customers and do more for the smaller business owners who are Veterans/ Disability Veterans. We have to make every dollar count and would like to be able to make our own decisions, not take what we give you or we will freeze your account. Bad Business!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My phone is locked can I use IMEI number to...
I forgot my account PIN number and my security...
How can I fix sound to watch stuff I can watch...
Yes my phone was stolen tonight and I'll try to...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Help customer for 9 years COSTUMER CARE IS TREATING REALLY HORRIBLE KEEP SHUTTING OFF MY TO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I switched from boost to tmobile/ metro pcs....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hello good morning my phone got stolen and they...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have the Serial and IEMI numbers, for my Metro...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No more Metro in Shelton Wa?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment
I would like to transfer my number to my se err v
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Having my ACP benefit apply to Metro
The phone is still not working.
Cambiar dias de pago de tel
I need to check my messages, I lost my phone
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