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3 weeks ago I came into the store to purchsse a phone. The prices for the phones were too high. The salesperson started a price at $200.00 dollars. I told him that was too expensive. So he gave me a deal for $110.00 dollars, the phone is a bigger screen. When that...
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1.9
Parma Heights, Ohio
#1260523
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Metropcs - Genesis is amazing #1 employee

She is an amazing person she made my day so much better I give her a 150% out of a 100 Over the top perfection
5.0
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I liked
  • Low prices
  • Great coverage
  • That they had good service
#1253830
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Metropcs - Lousy

Call was dropped of he hung up on me
#1251565
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Metropcs - Metro has no sympathy I get it they cant help everyone

I know for sure that I called and spoke to an agent and they told me that they couldnt do any extension till it was suspended then when I called customer service when it was suspended they say they can't help me because my account is suspended this false reassurance I wanna take this to court
#1249470
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Metropcs - Requested a extension till the 10th and was granted but now

My phone is suspended due to non-payment but I called before it was due and asked agent if I can get an extension till 10th of this month and she said ok but now my phone said it's not connected pls help me I just got kicked out of my home and I have 8 kids and we are all living in my truck pls I just need this extension till the 10th when I get paid pls help me
1.0
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Discounts and Special Offers
Diversity of Products or Services
#1249453
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MetroPCS has very bad customer service. They are changing laws and their system putting their customers at a disadvantage. I have called to change my bill date and I had to pay $13.71. That was fine when I went to make the payment I tried to make it online they would...
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1.2
#1248547
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Metropcs - SHITSHOWS WOULD BE INSULTED

Too much too type. Their mistake turned to my pain in the *** again and again only to renig on offer after offer for compensation. I have recorded phone calls of conversations with "Customer Service Representative Tropical Barbie ID: 911424". Editing recordings to protect my privacy then ill expose. ; p
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I liked
  • Unlimited rate good signal usually
I didn't like
  • Treated like dirt
#1248477
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My boyfriend has had MetroPCS for the 3 years we´ve been together and has never had a problem paying his bill online until 4 months ago. Every time his perfectly valid card is input in the payment it says invalid. He has tried to pay on the desktop, on his phone, on my...
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1.5
#1248242
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Done a upgrade on a coolpad defiant.got home n would not pick up service it froze up.reboot 3 times.took back to metropc in kingsport tn.east stone drive.told the dude the problem.he said he would test it.or give another one. If no service why would i take one back...
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#1246667
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Metropcs - Call me.about my phone bill now plz

I need to talk to a real people now im about to go to at&t
#1244953
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