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The guy at metro pc location in Hampton va was lying to me , trying to steal my sims card telling me he can clean it up for me to take over an iPhone 7 from a previous owner , jerking me around for weeks saying he will call me , never did , never left a message if he...
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#1362942
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Metropcs - Can I get a refund for my bill

My bill day are on the 14 of each month but today is the 21 and I want to change to a different carrier now can I get my bill money back since it haven't been 30 day
2.5
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1361609
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I renewed my service after it was off about 6 or 7 weeks. So I couldn't get my same number, so, they gave me someone else's old number... OMG I get numerous voice mails and text messages for someone else! They charged me 72.00 to reactivate it and now the're saying I...
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1.2
Edwardsville, Pennsylvania
I didn't like
  • Terrible signal customer service stinks
#1360050
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I'VE BEEN WITH METRO FOR 7 CONSECUTIVE YEARS AND IVE NOTICED THAT THEY ARE MORE CONCERNED ON RECRUITING NEW CLIENTS THAN KEEP THE ONES THAT THEY ALREADY HAVE, THERE IS AWESOME DEALS LIKE A I PHONE FOR 46 DOLLARS FOR THE NEW SIGN IN CLIENTS, HO WHAT ABOUT THE LOYAL ONES...
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I didn't like
  • Dont take care of existing clients
#1358972
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We paid our bill on time, have since 2002 never ever missed! Now, days after we paid and got text/receipt, my husbands phone was disconnected for no reason. He lost business - good job - too that and we nearly lost out house! Metro said an authorized person called to...
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#1358353
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I upgraded to the unlimited data plan because my daughter was using her phone a bit more and I didn't want her to be slowed down. THIS was the BIGGEST mistake ever. Our service actually became much slower almost immediately, so after 2 weeks of this mess, I called and...
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#1357887
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We have had metroc pcs for over 15 years, always pay on time. Last month our phone stopped working - husband was told someone had cancelled it! He did not, I did not - he needs the phone to get work!! He lost out on good jobs because no one could reach him and I...
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#1357578
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Purchased phone 4 days later tried to return the phone It was before the 7 day limit. Phone only used for 8 minutes. 52 min. less than the limit. Told no refund cause flap of box was torn. Called customer care. Girl agreed not a good reason to refuse a refund. Noted...
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SlowPossum
SlowPossum

I updated my complaint as resolved because an emplyee at Metro PCS swiped my Visa to put the refund on my card. And gave me a refund receipt.That was two days ago. I wasn't su...

#1357456
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On 9/2/18 I went and bought a Lg7Q , I was told by the sales clerk I would have to pick it up from one of their other location no problem until it was my turn. My bother ponied it out that the Lg7Q was missing off the display, I told the young man I need to pick up my...
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#1357101
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The worker there was totally incompetent. He sat there with no change to give customers and told one man to go get change. He did not even try to be a little helpful. There were 5 people in the store today. And the worker would not help anyone else until the othet...
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1.0
#1357016
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