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I went into the Metro PCS store located n 43rd and bell rd early April to purchase a phone. Went I got in the man was pushing me towards the LG G6 which he said would be $500. I liked the phone so I set up smartpay "loan" to make to monthly payments for the phone until...
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1.0
#1300835
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Metropcs - Terrible

Every since i switched to metro from verizon on a family plan its been awful. The workers at the metro store here in cleveland tn are the rudest individuals u will ever meet they even threatned my boyfriend with a knife..!!! So far i havent even had this service for a month and my phone has been disconnected 2 times for what *** who really kmows..
1.0
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#1297424
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Metropcs - Payment

Problem with payment THERE IS NOTHING WRONG WITH MY CARD
#1295486
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the very first day I had my phone from them I learned the store scammed me. I wanted a $30 day unlimited plan. They don't sign people up over the phone or provide phones over the phone. I don't have transportation. I happened to walk by their store in Easton. They...
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1.4
I didn't like
  • Dishonesty
  • Incompetence
  • Unresponsive
#1294913
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Metropcs - Someone has hacked my account

I can’t reach anyone at customer service
#1294884
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Metropcs - Having problems logging in optimum WiFi and iTunes and apple

Having problems logging in yes I tried calling please help this iPhone is new to me and I’m an new costumer I don’t no how to acterate
#1288911
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They refuse to help or even answer questions. They were all over me when they thought I was a new customer. They play loud black music, so loud that I could not even hear to have a conversation. They cater to ghetto. Many black people came in to the store and were...
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1.0
#1288562
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Metropcs - Bad service pass word pronlems ect

Qoest wxpieriwnce evwr cancwling 5 phonea very unneccesary ...do to poor fuatomer seevice
1.5
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1287996
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Metropcs - Closed

Went up to the Metro office up the street from me. I wanted to learn there plans and see about changing over to them. I went at 11:30 a.m. and they were not open. On the window they were supposed to be open at 10:00 a.m. I wasted my time.
#1286226
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I was ok with my monthly payment annd my amount. But I am not the least bit pleased with smart pays customer service skills. Every time Ive ever called I get told we cant help you. What kind of business doesnt help their customers? One day my online account states...
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1.0
#1286025
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