They are rude, argumentative, and enjoy making customers upset. They even laugh about it amongst themselves.
This store is one of the worst examples of a business I have ever seen. I thought it was just the part time clerks, but was wrong....the manager makes half-hearted attempt at appearing helpful the whole time she tries to belittle customers.
I know this is a small town, and the employment pool is shallow, but this is RIDICULOUS! I am a Verizon customer and have only been in this store a few times with a relative.....Verizon can sleep easy knowing they won't lose this customer!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor working cell phone and non-technical store reps. Please immediately contact the author of this review to discuss poor customer service of metropcs customer care. Metropcs needs to offer any options to resolve the issue according to poster's claims.