Product: Metropcs Warranty Clear all filters (18 of 18 reviews match)
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I have had my phone for about 3 months and it died today...I don't want another one like it I want a phone that WORKS...TODAY...not next week...I don't understand why they can't just replace the freaking phone at the STORE...I think it's just a crappy phone...but that...
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3.3
Product
Metropcs Warranty
I liked
  • Price
I didn't like
  • Clueless employees
  • If your phone dies you are just sol
  • Way i was treated
#807290
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I recently had a deviced replaced under the manufacturers warranty. It took about 3 weeks to get the replacement device in. I go to the store to exchange devices. Im then informed that I will have to pay 15$. This device started having issues with crashing within the...
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3.0
Product
Metropcs Warranty
#784991
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My complaint is attention I pay $66 every month from my phone plus $6 extra for insurance excess on MetroPCS pamphlet if you cancel your insurance you will be able to get your refund back from insurance well I didn't get my refund back I bought the phone and June I...
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Anonymous
Anonymous

Grammar much?

Product
Metropcs Warranty
#752724
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The metro pcs on six mile and middle belt two guys that worked today Sunday from 12pm to 5pm were sarcastically pro active after explaining to them that my port on my phone started acting up yesterday making it difficult to plug in my charger and that this happened...
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Metropcs Warranty
#750480
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Metropcs - Extremely Poor customer service
Metropcs - Extremely Poor customer service
On November my worst experience with Metropcs was about to start. I purchase a phone for my son it was an upgrade deal. The metro employee activated the new phone and it did not work, They ask from us to wait 30 minutes for the phone to work, Then they ask us to wait a...
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Anonymous
Anonymous

Customer service is the worst. I switched from Straight Talk so I could deal with reps in person if need be but these guys are horrible. I'll be going back to ST

1.0
Product
Metropcs Warranty
I liked
  • I used to like your company
#743513
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I went into the warranty store on mlk blvd in atlanta ga....To get another phone ...on the warranty. ..the female manager jumped on me immediately not really listening to what i required....not wanting to address the warranty issue...but instead wanting to sell me a...
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Metropcs Warranty
#737686
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Be careful with charging that phone !!!! September 1, 2015 I became a new customer with Metro PCS and I bought the LG Leon on sale, on September 20th I plugged it in my car charger and 15 minutes later it started on fire and melted the in side of the phone along with...
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2.5
Product
Metropcs Warranty
#703469
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I bought a brand new Alcatel one touch Fierce 2 from metro pcs, and all was great for exactly 2 days, when the phone decided it didn't want to live anymore, and just died in the middle of watching Netflix. Walked into the Metro pcs store, was told I have to wait 3 days...
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2.8
Product
Metropcs Warranty
#637462
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Bought a bigger phone that I wasn't to happy by it's size. Liannette told me they are not making my smaller version any more. I walked in store this morning seeing the smaller version on display. Asked Liannette about what she claimed. She replies "I didn't put a gun...
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1.0
Product
Metropcs Warranty
I didn't like
  • Inconsiderate company
  • Their customer service
  • Customer service
#586860
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Metropcs Warranty Review

I bought a L70 phone it was defected took back to get another L70 phone or refund told they couldnt give me another L70 phone or a refund. Because it was the store policy. I will never buy anything else from metro pcs also had the warranty on the phone *** poor service store is 9208 dixie hwy louisville ky 40252
Product
Metropcs Warranty
#582342
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