Product: Metropcs Phone Service Clear all filters (190 of 190 reviews match)
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Metropcs - Double charging card for payments
I paid my bill for metro pcs on october 13, 2017 for 53 dollars.The very next day i checked my bank account and metro had charged me double for my bill. I was very upset, so i called metro pcs custimer service and all they could say is that they apologize and that this...
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Anonymous
AJ

They did the same to me. I am still waiting for my money back. Would not surprise me if they did this intentionally. This company is criminal and just lies without care.

1.0
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Metropcs Phone Service
#1115083
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We have called and had online chats several times over the past month or two.Our service is so slow it takes 9 minutes to send a picture through text and anywhere from 1 to 3 minutes to load a web page and constantly dropping calls. After all their *** trouble shooting...
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1.0
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Metropcs Phone Service
#1100915
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So my unlimited calling plan will cost another $40 per month if I stay with MetroPCS. I have called, been put onhold to speak to a supervisor and hung up on. This is there policy. Customer service says that there is nothing they can do about it and they are unable or...
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2.9
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Metropcs Phone Service
#1086806
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Metropcs - Network coverage and terrible customer service

#1092823
1.4
Details
Nerwork coverage. I cant go 15 miles outside my hometown and i dont have coverage. It is lousy. I went back to straight talk
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Metropcs - Horrible

#1089446
3.1
Details
im trying to removed the top up data from my phone. I can't speak to no one in customer service and my phone is being interrupted because i don't have the five dollars for the top up
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Metropcs - Difficulties

#1086660
My phone is still inactive
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Metropcs - BAAAAAAD SIGNAL

#1072903
1.0
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YOU DONT GIVE WHAT YOU OFERED ME,i dont recomended this BAAAAAAAAD Conpany
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Then, becoming paranoid and very skeptical I went to MetroPCS and using funds from my SSI stipend I purchased a new telephone. As I entered the store I was immediately confronted by the sales person at the store. He at the very outset began his spill which was quite...
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Metropcs Phone Service
#1085410
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Just in quick terms.Was lied to 5 times by different so called customer service reps that took me forever to get a hold of about switching numbers between me and my wifes phone because i use more data and found out they cant even do it w 2 active phones went in where i...
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Metropcs Phone Service
#1078441
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Metropcs - Never received my data
I have been having problems the second of may payed bill on March 29th for may.The 2nd of may no data, I was comp gigs received Tex that I owe 20$ so know phone is of until I pay. Kin kot use the phone so I turn on another phone for 30$ just to talk to someone all...
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2.4
Product
Metropcs Phone Service
#1060261
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I live in the Cincinnati area of OH.From what I've seen on some reviews Metro PCS has been trash for years. I was with them for three years thou, before I had an issue. It wasn't the best service but for the price it worked. I always got my calls or texts ( which, even...
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Metropcs Phone Service
#1047933
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As metropcs call center is impossible as well, I checked the internet. After 1 configuration change and changing 2 apps to default apps on the phone, everything worked! 1. Harry should have done this as part of the service activation the first time. 2. If he forgot,...
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2.3
Product
Metropcs Phone Service
I didn't like
  • Hours wasted with no solution
#1042975
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Metropcs - Phone Service Review
Metropcs - Phone Service Review
I dont understand for the past 2 months my phone has been goingoff on the 1st which is 2 weeks after i pay my bill so im paying 60 a month im switching carriers. On top of this a family member got into my acct and took a phone off and added it to there own plan yet...
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Anonymous
Betsy DeVos

1) Your bill is the 1st of every month. If you want this to change, call Customer Service.-2) If someone has managed to take a line off of your account then that means they ha...

2.2
Product
Metropcs Phone Service
#998447
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Metro PCS has terrible customer service!!!My service was not working for three solids days and each day I was told it was a nationwide system update and to wait two hours and call back if service doesn't turn back on. When i ask to talk to the supervisor or someone to...
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2.0
Product
Metropcs Phone Service
#988084
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