Product: Metropcs Phone Plan Clear all filters (72 of 72 reviews match)
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Metropcs - Plan wasnt explained correctly

O1/19/18 didnt explain the plan that was purchased without hot spot.
1.0
Details
Exchange, Refund and Cancellation Policy
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Product
Metropcs Phone Plan
#1173169
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I switched to a family plan four phones unlimited service and they charged me and told me that was the first month of service. Now they are trying to bill me again and its only been ten days. I'm on disability and live off less than a thousand a month. I paid all four...
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1.0
Product
Metropcs Phone Plan
I liked
  • Like to get the credit for what we paid
  • Ridiculous
I didn't like
  • Being charged and now being charged again
  • Misinformed employees
#1151826
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Metropcs - Merto pc phone was taken but retune i pay for dec mot nov

My phone was take nov 2017 so i didnt make payment they retrun so i made payment dec 2017 46 merto pc said thank you .next cant make call said i own $92 phone shut off i need it cant take payment trun off need phone my kid in school family in hopls please help dd.sondralea@gmail.com sorry i try make it short
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Product
Metropcs Phone Plan
#1144959
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I been a customer with you all for about 6 years every time I call about my bill 4 several months now y'all been lying to me every month my bill changes and ya'll said y'all fix it but yall didnt because wouldn't call every month about my bill i just call at 10:30pm...
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Metropcs Phone Plan
#1089093
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MetroPCS is nothing but a fraudulent company there to steal your money on August 3rd 2017 I made a $59 payment the previous month which would have been July I didn't have the money to pay my phone bill but that should have been fine seeing as how it's supposedly a...
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Anonymous
Imogene Robertson

My billis due on 20th of February... I can pay half on February 20th, 2018.....butmay I please pay the other half ofmy bill on February 23rd, 2018, without being disconnected

1.3
Product
Metropcs Phone Plan
#1084805
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We switched from Sprint to PCS due to a lot of service issues and initially were pleased - except that I explicitly and unambiguously said I had a conference in Italy in July and what was the International plan. No problem said the sales person, you just add it for $10...
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Product
Metropcs Phone Plan
#1081440
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I havent had my service through Metro PCS very long but I'm already tired of the BS.I was able to pay my bill one time only using *611. After that the site would say my card was invalid. This would force me to go into the store and pay the extra $3 processing fee. When...
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2.8
Product
Metropcs Phone Plan
#1078632
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The so-called unlimited plan is actually quite limited with slow downs even before reaching the 30 gig mark. If you're unlucky enough to live in an underserved area, your cellular data will be meh at best. Once you pay your bill, it will take this company at least 24...
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1.3
Product
Metropcs Phone Plan
#1078011
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I switched from Virgin Mobile to MetroPCS on a Thursday. Bought a new phone, first month payment, and case through my local store. I work weekends and recieved a constant "voice and data services disabled" error on my phone at my work due to no coverage. So, I went to...
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Anonymous
Riggin Ralp

If there is no active account, how do you expect them to process a receipt? The return is performed through reversal of a transaction from a customer that was on our service w...

Anonymous
The author of that post

One more gripe about the owner i spoke to in my situation. When I brought up the fact that I would lose the capabilty of keeping my phone number if I had brought it all back a...

1.4
Product
Metropcs Phone Plan
#1066423
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Metropcs - Got ripped off for $350

Went into store and bought 2 new phones and service. The employee verified i would have good service in my area. I was unable to use at work at all. I went back to the store 3 days later and was denied a refund due to the fact that i had sent more than 50 text messages and talked more than an hour on it in 3 days. Sorry company ..dont use them.
Product
Metropcs Phone Plan
#1062201
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