Product: Metropcs Phone Plan Clear all filters (0 of 82 reviews match)
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Metropcs - INCLUDED doesn't actually mean included!! :wtf:

Metropcs - INCLUDED doesn't actually mean included!! :wtf:
I have 2 phones with metro by TMobile and was on the unlimited data plan. I switched to the $40 a month plan because it INCLUDED video streaming and music streaming. That is all my daughter does is video streaming, yet, it is NOT INCLUDED! It came out of the 10 gigs of lte data. That is the ONLY reason I switched plans. I was going to be able to save some money and she wouldn't run out of data. *** 2 weeks into my cycle she was out of data!! 10 gigs! The agent at the store confirmed that the video streaming was included and, therefore, my daughter could use as much video streaming she wanted. *** Bullshit Every single month I have some issue with Metro. I am sick of it. This false advertisement is the last straw. I am sueing.
1.8
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Diversity of Products or Services
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Value for money
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Metropcs Phone Plan
I didn't like
  • Customer service
#1431593
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I paid for 2 months. Within 10 days my Metro phone wouldn't work and they were not be helpful. I've been trying to get my refund & keep getting the run-around. Be The problem, they say, us that I paid the $100 via 5 payments. 4 customer service reps said I'd just have...
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1.0
Product
Metropcs Phone Plan
#1410493
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Are these people at Metro believe this dumb to add on a service that I didn't add on but now they want me to pay for it and I'm not going to pay for it but they're going to disconnect my service and all of a sudden they're not going to have any service for 24 hours...
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Metropcs Phone Plan
#1401710
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Metropcs - I never get my hot spot that i pay for every month

And the tickets they say they give me dont come through this place is just a con game dont trust them they lie all the time
2.1
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Metropcs Phone Plan
#1274657
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Metropcs - Extremely poor quality

Metro pcs offered me a plan of $30 unlimited high speed data. Now telling me that that plan will not work.they want to raise me to $50. For unlimited or drop me down to $30 for 2gb of high speed data. They make you offers that are not comparable for the price they offer.please shop around before choosing a phone provider. Leaving Metro PCS for someone much better.
Product
Metropcs Phone Plan
#1272547
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My boyfriend has had MetroPCS for the 3 years we´ve been together and has never had a problem paying his bill online until 4 months ago. Every time his perfectly valid card is input in the payment it says invalid. He has tried to pay on the desktop, on his phone, on my...
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1.5
Product
Metropcs Phone Plan
#1248242
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SIMPLY PUT: I walked into Metro PCS to buy a case (cover) for my phone and the salesman sold me on their plan, their phone, etc etc. FINE, NO PROBLEM.... BUT the sale was understood to be "I need to keep my plan around 40-45 dollar mark" It wasn't until approx 4 days...
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2.5
Product
Metropcs Phone Plan
#1227667
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They clearly state get a phone on us that couldn't be anymore of a lie if I heard one.you shouldn't advertise a free item if it isn't free period.Metro PCS violated their own unlocking policy and I want to be reimbursed because they are holding my phone which I bought...
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Anonymous
Durpa

The free phone offer is for one of their phones and NOT one you purchased elsewhere. Can’t you read? It’s right there in every store. I’m guessing you purchased the phone off ...

1.0
Product
Metropcs Phone Plan
I liked
  • Getting policies changed because they stick it to the consumer
I didn't like
  • Clueless employees
  • Customer service
  • Being rip off
#1220012
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Metropcs - Plan wasnt explained correctly

O1/19/18 didnt explain the plan that was purchased without hot spot.
1.0
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Exchange, Refund and Cancellation Policy
Warranty
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Metropcs Phone Plan
#1173169
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I switched to a family plan four phones unlimited service and they charged me and told me that was the first month of service. Now they are trying to bill me again and its only been ten days. I'm on disability and live off less than a thousand a month. I paid all four...
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1.0
Product
Metropcs Phone Plan
I liked
  • Ridiculous
  • Like to get the credit for what we paid
I didn't like
  • Misinformed employees
  • Being charged and now being charged again
#1151826
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