Manufacturer: Metropcs Category: Phone Services Clear all filters (37 of 37 reviews match)
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I came over from AT&T.With in the first month I started to worry. Now I'm just plain pissed off and looking to sue Metro PCS. They lost my July payment and turned my phone off. I went to their store and paid another $50.00 to turn the phone back on. Since July I have...
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3.3
Product
Metropcs Mobile Phone Service
I liked
  • Price
I didn't like
  • Customer service
  • Payment processing
#1093486
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To sum it up I was a MetroPCS Customer as of a year-and-a-half ago I switched to Cricket.. I was paying $77 a month but I never had my service interrupted at all not once.. Here as of the last 2 months I switch back to Metro PCS trying to save some money and I'm only...
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1.4
Product
Metropcs Mobile Phone Service
#1082784
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I transferred to metro from boost and i havent had a problem with the service.Then i decided hey why not buy a new phone. So i bought a stylo 2 plus from there website. They had a deal going on as well. Little did i know the discount was in a rebate form. Who the ***...
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Product
Metropcs Mobile Phone Service
#1054748
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Metropcs Mobile Phone Service Review

#1030242
My LG k-7 is telling me to contact metro PC's and will not allow my phone to make calls from wifi calling.i need this fixed on your end supposedly you unlocked my phone back in December.2016.plz contact me when issue is fixed thank you,Stacy chambless.
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Metropcs Mobile Phone Service Review

#1030006
1.9
Details
The connection and tapping calls and the customer service hanging up and you have to keep calling back but you still don't accomplish anything
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Metropcs Mobile Phone Service Review

#1009917
2.0
Details
No service for a week now and no explanation from any of the multiple phone calls. Ended my service 5 days ago nd they still have not unlocked my device
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Metropcs Mobile Phone Service Review

#1006745
3.0
Details
METRO UP- GRADES WEAKEND CONNECTIONS.ON NEW PHONE CLOSING MY ACCOUNT 3/1/17.
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Advertised vs Delivered
Billing Practices
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Customer service
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Product or Service Quality
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My husband and I had MetroPCS service and decided to get our kids phones. We went into the store and bought 3 new phones for our kids and we're told the monthly fee would be $200. That was ok, but then the sales girl said since we bought 3 phones she would give us a...
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1.1
Product
Metropcs Mobile Phone Service
#1043498
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Everytime I use the myMetro app to top up hotspot data, it stops working for 2 hours. I try to purchase another gigabyte and the app malfunctions in prompts you to pay your whole bill even if it's to the next month. NOTE: If the app failed to process your payment after...
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3.1
Product
Metropcs Mobile Phone Service
#1037675
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Trying to make a payment using 1-800 number and keep getting cut off need to make payment do not have any other type of cell service where I am at can you please help
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Anonymous
Anonymous

I have MetroPCS and make payments through the MetroPCS app on my phone for free. If you don't already have it, download the app and either sign up for auto-pay or mark your ca...

Product
Metropcs Mobile Phone Service
#1026083
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I have been dealing with metro pcs for almost 2 years and I have to admit that the service that I have been getting over the past few months has been substandard at best.But to be honestly speaking this last phone that I purchased recently has hit absolute rock bottom....
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Product
Metropcs Mobile Phone Service
#1021817
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My service was terminated as metro pcs states excessive phone usage.I also thought metro pcs was unlimited. I pay the higher amount for it to be unlimited and now I am cut off in the middle of a pay cycle. I spoke with customer service and was told there is nothing...
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Anonymous
Paul Ryan

MetroPCS does not terminate service for excessive phone usage. Goodbye.

1.0
Product
Metropcs Mobile Phone Service
#1018479
Reply to reviews
I am EXTREMELY unhappy with the customer service, and the phone service with METRO PCS, as I started service with them Jan 15, 2017, and on March 3, 2017, I am yet to have decent service, as my phone drops calls and cuts out every other word.I have tried tirelessly to...
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1.9
Product
Metropcs Mobile Phone Service
I liked
  • But i am done
#1016471
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Metro was way better before they switched with T-Mobile and scammed people into it they said they would give you a new phone or your service would be shut off with them funny thing is when I switched my aunt did not and still has original metro and does not have the...
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Product
Metropcs Mobile Phone Service
I didn't like
  • Unknowledgeable tech support
#1015649
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