Product: Metropcs Mobile Phone Service Clear all filters (41 of 41 reviews match)
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My family and I had been customers of Metro PCS for over 10 years when they just started.The only way that you can have them take you seriously is if you complain to the FCC. They provide their unsatisfied, frustrated customers with a free upgrade and some credits to...
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1.2
Product
Metropcs Mobile Phone Service
I didn't like
  • Service
  • Deceptive business tactics
  • Unreliable
#1132362
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the people working there could have cared less.wanted to drop the service and give the phones back but they had wouldnt take them back because of more than one hour of talk time.stay away from metropcs.trash.no wonder the employees had at&t.this was the store in...
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1.0
Product
Metropcs Mobile Phone Service
I didn't like
  • Being lied to by employees
  • Being lied to by emplotees
#1123592
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I have had service with Metro express for a little over 30 days.Every day I have trouble making calls. I send text messages and the recipient never receives the message. I call them and they have tried to reset my phone or something else. NOTHING WORKS. I HATE THIS...
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1.0
Product
Metropcs Mobile Phone Service
I didn't like
  • Unable to use cell phone
  • Service
  • Dropped calls
#1106438
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Metropcs - Dead service

#1117109
During one of the worst times possible during Hurricane Irma a day before the hurricane hit Metro decided their towers couldn't handle anymore so I set for 24 hours without a phone during Hurricane Irma.unable to have any contact with anybody for 24 hours Metro's answer was their towers just couldn't handle it
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Metropcs Mobile Phone Service Review

#1030242
My LG k-7 is telling me to contact metro PC's and will not allow my phone to make calls from wifi calling.i need this fixed on your end supposedly you unlocked my phone back in December.2016.plz contact me when issue is fixed thank you,Stacy chambless.
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Metropcs Mobile Phone Service Review

#1030006
1.9
Details
The connection and tapping calls and the customer service hanging up and you have to keep calling back but you still don't accomplish anything
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
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Warranty
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Metropcs Mobile Phone Service Review

#1009917
2.0
Details
No service for a week now and no explanation from any of the multiple phone calls. Ended my service 5 days ago nd they still have not unlocked my device
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
I came over from AT&T.With in the first month I started to worry. Now I'm just plain pissed off and looking to sue Metro PCS. They lost my July payment and turned my phone off. I went to their store and paid another $50.00 to turn the phone back on. Since July I have...
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3.3
Product
Metropcs Mobile Phone Service
I liked
  • Price
I didn't like
  • Customer service
  • Payment processing
#1093486
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To sum it up I was a MetroPCS Customer as of a year-and-a-half ago I switched to Cricket.. I was paying $77 a month but I never had my service interrupted at all not once.. Here as of the last 2 months I switch back to Metro PCS trying to save some money and I'm only...
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1.4
Product
Metropcs Mobile Phone Service
#1082784
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I transferred to metro from boost and i havent had a problem with the service.Then i decided hey why not buy a new phone. So i bought a stylo 2 plus from there website. They had a deal going on as well. Little did i know the discount was in a rebate form. Who the ***...
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Product
Metropcs Mobile Phone Service
#1054748
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My husband and I had MetroPCS service and decided to get our kids phones. We went into the store and bought 3 new phones for our kids and we're told the monthly fee would be $200. That was ok, but then the sales girl said since we bought 3 phones she would give us a...
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1.1
Product
Metropcs Mobile Phone Service
#1043498
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Everytime I use the myMetro app to top up hotspot data, it stops working for 2 hours. I try to purchase another gigabyte and the app malfunctions in prompts you to pay your whole bill even if it's to the next month. NOTE: If the app failed to process your payment after...
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3.1
Product
Metropcs Mobile Phone Service
#1037675
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Trying to make a payment using 1-800 number and keep getting cut off need to make payment do not have any other type of cell service where I am at can you please help
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Anonymous
Anonymous

I have MetroPCS and make payments through the MetroPCS app on my phone for free. If you don't already have it, download the app and either sign up for auto-pay or mark your ca...

Product
Metropcs Mobile Phone Service
#1026083
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I have been dealing with metro pcs for almost 2 years and I have to admit that the service that I have been getting over the past few months has been substandard at best.But to be honestly speaking this last phone that I purchased recently has hit absolute rock bottom....
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Product
Metropcs Mobile Phone Service
#1021817
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