Product: Metropcs Customer Care Clear all filters (0 of 130 reviews match)
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Anyway they want me to pay the credit which was 95% of my monthly bill plus my service charge for this month. So in short they want me to pay back the credit plus my monthly bill. I have paid $100 per month for 12 years so I'd say I paid them a fair amount of money over the years and they basically gavee the finger. That's what your getting when you go to MetroPCS...
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1.0
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Metropcs Customer Care
#1373427
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I have been with Metro for almost 2 yrs, started having problems paying my bill with my debit card, would deny payment, call customer care and they try to tell me my card is suspended, no one else has a problem with my bank card, then tell me they will fix the problem...
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2.4
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Metropcs Customer Care
#1371931
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metro is doing everything to get rid of millions of customers. i have been with metro for 10 years and now they do not let me pay my bill online because the want the extra $3 dollars out of my pocket, plus i have to run to the store or call them to pay??????? Are you...
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1.0
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Metropcs Customer Care
I didn't like
  • Greed
#1369536
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They refuse to help or even answer questions. They were all over me when they thought I was a new customer. They play loud black music, so loud that I could not even hear to have a conversation. They cater to ghetto. Many black people came in to the store and were...
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1.0
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Metropcs Customer Care
#1288562
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Metropcs - Will sell to anyone

Normally selling to anyone is good right? However they sell you a phone knowing they do not service your area which is *** rude and a waste of money so if you choose them pick a pretty phone because that's the only thing it will be good for! Your stuck with it like it or not, they also have no corporate to call you have literally no recourse.
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Metropcs Customer Care
#1285952
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ON JUNE 16 2018, I COULDN’T TAKE IT ANY MORE SO I WENT DOWN TO THE METRO PCS ON 2015 AVE U, AND ASKED WHY? DO THEY KEEP A LOUD SPEAKER WITH BLARING MUSIC OUT SIDE THE BUSINESS WHY DON’T THEY KEEP IT IN SIDE SO THEY CAN ENJOY IT,THE FEMALE MANAGER TOLD ME IT WAS FOR...
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Anonymous
NANA

SORRY, MEANT 300 AVE U BROOKLYN 11223

2.0
Product
Metropcs Customer Care
I didn't like
  • Rude manager
#1281553
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I've been with metro pcs for 4 months now and have had NOTHING but issues. I have three lines. We have dropped calls, no calls, missed calls and the phone never rang, lost texts, etc. I've gone in to the stores, I've called, customer service a dozen times and it's...
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Anonymous
Bryce Canelon

Ive had those same problems too. They really need to expand their coverage and upgrade their network. I get a ton of dropped calls, texts that won't come through, poor voice q...

1.5
Product
Metropcs Customer Care
#1221338
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Metropcs - Horrible

I live in The bayarea I’ve walked into a metropcs Store and was ask how can I be helped and some young lady name Cindy Flores was very a rude and refuse too take my payment and I was called stupid because I didn’t want too buy a phone from Her
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Metropcs Customer Care
#1207671
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which is {{REDACTED}}. because i had Metropcs before. and they GAVE me my account number at the time of signing up, on the paperwork. only after persisting, did the 'store manager' tell the salesperson, oh, here is where you can find it. so they gave it to me....
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1.0
Product
Metropcs Customer Care
I didn't like
  • Lying customer service personnel
#1196807
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Metropcs - Late Store, Lost Customer

The employee at the Alberta location in Tuscaloosa on February 22, 2018 walked in the door at 9am on the door while I was in the parking lot. The store is supposed to open at 9 am. It is 9:07am the door is still locked and I will be late for work
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Metropcs Customer Care
#1195119
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