Manufacturer: Metropcs Category: Replacement Clear all filters (7 of 7 reviews match)
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Told when we spent several hundred dollars on a new Samsung mega that we would be covered for a comparable phone if we paid for insurance all. along. We've paid $6/mo for several years but were told by Asurion, Metro PCS's chosen insurance company--despite what...
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Anonymous

Reince Preibus To be honest, you're not in the right here. The Samsung Galaxy Mega hasn't been made for well over 3 years, there's absolutely no way you would have been able to obtain it thr...

pissedcustomer2017

pissedcustomer2017 My issue has remained unresolved. Metro PCS has said that the third party insurance company they contract with is to blame--not Metro. BUT when we purchased our expensive new ...

On January 12th I went to a Metro PCS store (3800 Main Kansas City, MO) because my phone broke and I thought I could purchase a phone there.I explained to the sales person that I needed to purchase a phone because my Samsung had bit the dust, he asked me who was my...
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I have been a customer with metro for almost four years...and putting up with years of being beat out of money is not right.I have four lines also and had promotional plans and insurance on them. Then if some thing happens to one of the phones they claim has no...
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I went to Metro PCS to get a new phone and they sold me a used phone.The new one should have been 39.00 and it was 50.00...I thought tax but after paying I asked for my box, cord, booklet etc and was told there wasn't any because it was a refurbished phone. They would...
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Called MetroPCs. They said I should have gotten a new replacement phone right away. The stores in Fort Smith Arkansas on Zero Street and Grand Ave treated me rudely and kept putting me off. By the time I could get a phone I had to pay for another phone and pay a fee...
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2.3
I didn't like
  • Return policy
#932477
Reply to reviews
I tried one more time to resolve the issue with the LG STYLO and Metro PCS.When I went back to the store there were all new people there. When I explained to the new folks what had happened they called the regional store manager Mike who was very cordial and said that...
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3.0
I liked
  • New store personnel
I didn't like
  • Lousy phones
#876819
Reply to reviews
My name is Pamela Owens(769)241-4846,I came in Saturday (211 W Woodrow Wilson Ave Jackson,Ms 39213)do to my phone acting up..I was told to pay a $15 fee for a replacement phone my 90 days wasn't up...I was also told since Monday a holiday that my phone would be in...
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