Metropcs Attempting To Pay My Cell Phone Bill Review

11 of 679 Metropcs reviews

I have had several problems with this company both customer service and overall phone performance !!!

Today I spent several hours attempting to make a payment online ! I kept getting messages as payment was unsuccessful ! This has been going on for several months ! If I don't get my payment in I have to go to a store to make a payment and they charge an additional fee if I try to make a phone payment they try to charge me an additional $3 !

Tonight after arguing with customer service for over an hour and spending several hours earlier trying to make a payment online ! I was so frustrated I decided to take a look at my bank account which shows a payment of $40.00 pending for metro pcs for my phone bill ! So someone or something happened to put my payment through ! However I have not receive can't confirmation that my payment was made either by e mail or text message !!! I have found everyone I speak with totally incompetent both in understanding the problems or addressing these problems ! I have been a customer for several years and always make my payments I am finding this company to be totally inept

in there business practices !

So now I am waiting to see if they are going to turn my phone off and have to spend an entire day tomorrow arguing with people in their employ !!! As when I spoke to customer service they told me they couldn't make the payment either !!! Ridiculous !!!

This review is a subjective opinion of a user.
Report Comment

More Review Details

Product or service
Attempting To Pay My Cell Phone Bill
Review category
Telecommunications
review #955031
Had an experience with Metropcs? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
11 of 679 Metropcs reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Metropcs. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Metropcs.
Filing a new complaint about
×