Not resolved
1.8
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I bought a phone, it was junk, 2 weeks later, (3 days of which it wouldn't even power on), I finally had time to go return it.I was not allowed to upgrade.

I did not want the same phone. (why would I? It was junk) They offered me a refurbished no name phone and would not credit me the cost of the bad phone. I was willing to buy a much better phone and even pay upgrade, but they wouldn't do it.

But they did offer me the refur.no name for the price of the upgrade I wanted.

Review about: Metropcs Cell Phone Replacement.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $45.

Preferred solution: let me buy a upgrade and credit the cost of the junk phone. I'll pay the difference..

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like