MetroPCS
Reviews and Complaints
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Verified ReviewerPayed bill
Need technical support because I have lost my home screen on my cellphone soI can't call out
I'm not receiving or making calls
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Verified Reviewer | Minneapolis, MinnesotaNo one can activate phone
Need to talk to somebody about a complaint for the store and Moses Lake the girl was very rude and hung up on me
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Verified Reviewer | Elmer, New JerseyI cannot make outgoing calls except for 911.
I qualified for Acp benefits and not receiving the $30/off
remove device lock on phone
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Verified BuyerJust made a payment and service has been restored. I’m’ pissed off
Preferred solution: Deliver product or service ordered
User's recommendation: Report all issues and if not satisfied change provider ASAP.
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Verified Reviewer | Garden Grove, CaliforniaClaim
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was tricked into buying a phone and I want info 4 why I was told I could not return it
Preferred solution: Full refund
User's recommendation: Do not go into the store thinking they have your best interest because they don't they take advantage of people that don't know any better
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Verified Reviewer | Indianapolis, IndianaCancel a line
User's recommendation: The phone number take back my app when I try to call
Why is it after paying my bill in full for phone numbers listed below one of the phones has no network?
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Verified ReviewerPhone issues can't call or anything
nothing has changed really tried to get upgrades and they wanna charge $400 which is crazy
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone issues
Preferred solution: Let the company propose a solution
User's recommendation: Run like ***
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are you trying to port out of metro to a different carrier?if you are then all you need.to do is make sure you have your account number and IMEI number and your pin.and then what ever carrier you want to port into.give them your info.and they will take care of the rest what ever you do don't call metro and cancel your line until you port into another company that's what I was told when I went to go to another provider.