Dallas, Texas
40.7K views 35 comments

On the day my payment was due I called to ask for a 2 day extension. They have every right to say no but I have been with them 7 yrs and this is the first time I couldn't pay on time. First they tried to sell me on "bill float" a paid service to have an extension and when I was adamant that I didn't want that; they said there was nothing they could do. When I hung up, instead of letting me have my last day of paid phone service, they immediately turned off my phone due to "lack of payment".

It is bad enough they hire people with accents so thick you can barely understand them but to give the excuse they are too big of a company to tend personally to one little pee-on customer, well its time to move on.

My advice concerning MetroPCS....don't be honest with them.

Review about: Metropcs Phone Service.

Monetary Loss: $95.

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Bernice Taylor
#1349477

How do I do this extension for my phone??

Shaina
#1344471

Wait till your phone is shut off then call the automated line ask for.extension.and it gives you 48hrs you dont.have to talk to anyone then in 48hr if you cant pay it call again and get another extension for 48hrs

Teresa
to Shaina Saint Paul, Minnesota, United States #1346680

How many times could you get an extension

Valerie
to Shaina San Antonio, Texas, United States #1349656

How many extentions can u get im on my 2nd?

Paula
#1341898

The number doesn't wirk for me but others it does. Is there a way for it to work

Anonymous
North Las Vegas, Nevada, United States #1337809

I had one extension and they tell me I can't get on more extension

catherine dawn lopuch
#1330003

Dont matter

gustavo diaz santana
Discovery Bay, California, United States #1306659

Hi i was woundering if i could get a free extantion for my phone please

Mic***e Vaughn
Lewes, Delaware, United States #1298362

I need help paying bill because I have bad health please help

Anonymous
to Mic***e Vaughn Richmond Hill, New York, United States #1329038

Call 611 and say bill extension! If you're qualified you'll get 48 hours

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