Metropcs - 7 day promise is a sham

167 of 679 Metropcs reviews

Update added by user Apr 07

I tried 3 (three) times to take the phone back.On the third time I drove back to the store, they said they would refund the $30.

they said I had gone over the time limit on the phone.This was because every time I went back they would say just go home and practice, probably to make sure I went over the time limit.

Original review posted by user Apr 06

I signed up for metro pcs and I could never call out with my phone from my home.I took it back 3 times and they kept telling me to keep trying.

After 3 tries they said I went over my minutes and couldn't get a refund. They also talked me into buying a plastic cover for 25., which I could have purchased on line for $2.29. They talked me into buying a case for $30., which I could have bought for $2.99 on line. (at cellular outfitter).

99% of companies will issue a refund, but not metro.NO REFUNDS from metro.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Poor working cell phone

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$89
Product or service
Lg Phone
Review category
Telecommunications
review #824755 by

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