Update by user Apr 07, 2016
I tried 3 (three) times to take the phone back. On the third time I drove back to the store, they said they would refund the $30.
they said I had gone over the time limit on the phone. This was because every time I went back they would say just go home and practice, probably to make sure I went over the time limit.
Original review posted by user Apr 06, 2016
I signed up for metro pcs and I could never call out with my phone from my home. I took it back 3 times and they kept telling me to keep trying.
After 3 tries they said I went over my minutes and couldn't get a refund. They also talked me into buying a plastic cover for 25., which I could have purchased on line for $2.29. They talked me into buying a case for $30., which I could have bought for $2.99 on line. (at cellular outfitter).
99% of companies will issue a refund, but not metro. NO REFUNDS from metro.
nancy20162016 wrote the review because of damaged or defective at Metropcs and attached a photo. Reviewer claimed that he or she lost $89 and wants Metropcs to issue a full refund.
The most disappointing in user's experience was poor working cell phone. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.