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Trying to make a payment using 1-800 number and keep getting cut off need to make payment do not have any other type of cell service where I am at can you please help
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Anonymous

Anonymous I have MetroPCS and make payments through the MetroPCS app on my phone for free. If you don't already have it, download the app and either sign up for auto-pay or mark your ca...

I called customer care hot line, the first representative was pushie and kept suggesting I go to the nearest store, Informed him I'm sick in bed and its not possible for me to get to a store expecially on a Sunday and he kept over talking me. The second rep. was nice...
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Dont ever go to the store located on 162-01 Jamaica Ave, New York, unless you want to wait 1hr to 1 1/2 hr while staff flirts with females, take their friends frist and walk around the store playing on their phone instead on servicing customers. My experiance last...
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Short Review for March 27, 2017, Pc_payment

#1026003
5.0
Can I get the 2 day extension I was told to call back today
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Metropcs Rebate Review

#1024790
1.0
Where do I start I have the company for almost 3 years it started out with them never giving me my $50 rebate I filed it two times and I never did receive the money then I went on a trip to Milwaukee Wisconsin from Colorado no service no not all the way on the trip no service it is such a bad company I would recommend it To no one.
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Metropcs Internet Service Review

#1024355
2.9
Internet is so slow, barely useable between 7am and 10pm. At 5am its great, 11pm awesome. 7am till 10pm forget it.
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Metropcs Customer Care Review

#1023406
2.2
Could not buy discounted phone because ws not customer long enough by one month
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This is what I had to go through today and I never got my money back!!! Ready to chat... 8:29 am You ,I was supposed to receive a refund today in my account. Today is the 10th business day and I have not received my refund. 8:29 am. Kree, Good morning from VA, Crystal...
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Anonymous

Paul Ryan So, you thought you could bully this Rep, who did everything they could to help you, and when that didn't work, you pointed fingers at her? You didn't even mention anywhere in...

1.2
I didn't like
  • Repeatedly asking for my bank card number
  • Customer service
  • Lies
#1025015
Reply to reviews
Metro PC's *** sucks I paid for a NEW phone NEW service and what happens? I spend 321.14 just to call in with in 13 hrs after getting it on they had tried my service some off the phone apps stop working the volume buttons stop working it refuse to take my finger print...
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I have been dealing with metro pcs for almost 2 years and I have to admit that the service that I have been getting over the past few months has been substandard at best. But to be honestly speaking this last phone that I purchased recently has hit absolute rock...
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I have been Metro for 3 years....There sales Locations in Scranton pa are crooks! one store you go to and prices of phones are different at another and they change prices on you. apparently metro lets them do this! I'm sick of it. I'll go somewhere else where the ***...
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Anonymous

Anonymous Oh my! I must agree & I'm in Hanover PA. I talked to a rep when I was interested in changing cell service & it was this repwhi convinced me to switch. When I went to purchase ...

My service was terminated as metro pcs states excessive phone usage. I also thought metro pcs was unlimited. I pay the higher amount for it to be unlimited and now I am cut off in the middle of a pay cycle. I spoke with customer service and was told there is nothing...
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Anonymous

Paul Ryan MetroPCS does not terminate service for excessive phone usage. Goodbye.

My data is not unlimited as I was told
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Anonymous

Bryan Fury You need to switch to the 50$ promotional plan for unlimited 4G/LTE. Your unlimited "data" on the 30$/40$ plans are unlimited 3G with limited 4G/LTE speed.

user49393777

user49393777 I am new to metro pcs i paid $42 for unlimited dataAnd now I'm told that I don't have unlimited data that i have only 10%of my monthly data left,can u explain this to me can y...

Contact Metropcs

Headquarters Address:
MetroPCS Wireless, Inc.
PO Box 601119
Dallas, TX 75360
Phone:
(888) 863-8768
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Top Rated Products Manufactured by Metropcs

My phone initiated an automatic software update download from Metro PCS. This update locked my phone and Metro store was unable to restore my phone programming. Store managers only response was "it's time for me to buy a new phone". My wife and I where already talking...
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1.0
I didn't like
  • Damaging my phone programming
#1016856
Reply to reviews