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Metro PCS is done nothing but cheat me out of my unlimited plan by slowing me down to a server that doesn't work is fast is the one I paid for they're cheating me and they're won't do anything about it it's who cares we don't care we got your money go blank yourself...
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1.0
#1103077
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I TRIED PAYING ONLINE FIVE DAYS BEFORE THE DUE DATE. STEP 1-4, STEP 1&2 WORKED FINE, STEP THREE TOOK MY CARD NO. NO. BUT IT WOULD NOT TAKE THE EXP DATE FOR MY CARD BUT METRO TOOK THE MONEY. I VERIFIED THIS 5 MIN LATER ON MY ACCOUNT $75.00. I THEN PROCEED TO THE METRO...
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2.1
#1102318
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Every day my Metro PCS phone says Service Not Available when I try to make a call. So I tried texting the person - it says it could not text this person. WHAT AM I PAYING $35 MONTH FOR? Yes, I have been to the Metro Pcs store many times, and it has never been resolved....
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1.0
I didn't like
  • Not getting the service i paid for
  • Service
#1101870
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Metropcs - I need a few days to pay my phone i need my phone

Metropcs
#1103114
5.0
Details
No i havent i really need my phone
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Metropcs - Bad customer service

Metropcs
#1098939
2.4
Details
I been in customer service for 6 years and every time I go into metropcs I have a bad experience for instance went to put insurance on my phone before the six days was up and they system was down and a week later my phone went out. Just today my bill is due I go in to pay the system and the retail rep was not customer satisfaction. I really would like some to be done because it's costing me money
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Metropcs - Charging me $2 processing fee when you're online feature doe

Metropcs
#1095289
2.7
Details
I attempted price to pay my bill online to avoid charges your app failed miserably. Technical difficulties is that anything like losing service during peak times throttling? I would like to have my $2 processing fee refunded or credited to my account due to me having to pay via phone. This is a consistent issue.
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Metropcs - Sent me to an answering machine
1/1

Metropcs - Sent me to an answering machine

Metropcs
#1095234
4.4
Details
Just called to a corporate location and got an answering machine. I did leave my name also phone number and brief message about issue
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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I have been a METRO PCS customer for over two years with not as much as a late payment. I bought the Windows Lumia phone and within 6 months Microsoft's firmware update destroyed my phone. I use my phone for work and in a rush purchased a Alcatel Fierce4 phone about 6...
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#1101820
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We have called and had online chats several times over the past month or two. Our service is so slow it takes 9 minutes to send a picture through text and anywhere from 1 to 3 minutes to load a web page and constantly dropping calls. After all their *** trouble...
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1.0
#1100915
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Don't waste your money. They patted themselves on getting my internet page load time from 1 minute 32 seconds to 45 seconds. Count to 45 seconds and tell me how blazing fast that is. My GPS has me making urturns like I'm a ***. Customer service says you can't talk to...
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1.2
#1098987
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Yes i switched fir my mom her account to family plan with my husband & I now the customer service online tells me the promotion only will be able to work for payment not in store but for now on just pay online . i called stiores of metro pcs their not even aware of the...
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1.0
#1097844
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I have been a Metro PCS customer for 4 years. I have used my debit card to pay my bill each month for past 3 3/4 years. Never once was there ever an issue and i was never late paying my bill. LISTEN TO HOW BRILLIANT THIS COMPANY IS...Every month i go over my data...
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2.6
#1097499
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MetroPCS Watertown MA store scamming customers
MetroPCS Watertown MA store scamming customers
Stay away from this store. I am happy MetroPCS customer otherwise. The store manager (Julius Yaldo) acts a scam artist. He'll go back on his word and put you in a position to pay extra. Here is my story: My wife and I got sick of dropped calls and wanted to switch from...
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2.6
#1095913
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I made the mistake of trying out Metro PCS. The day after I signed up, I went out of town. Their wonderful service disappears within 30 miles after leaving the metro Louisville area and was missing until I returned 6 hours later. I use my phone for business , so that's...
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1.0
I didn't like
  • Complete disregard for their customers
  • It is the worst i have ever experienced
  • Customer service
#1095526
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