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So ive been with metro pcs for 3years going on 4. Havent had any major issues up until the beginning of this year. My phone has been suspended a total of 6 times this is now the 7th. All because they LIMITS on plan they call UNLIMITED. (1st) There is a LIMIT on how...
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2.6
I liked
  • Coverage
I didn't like
  • False advertising
#1037780
Reply to reviews
Everytime I use the myMetro app to top up hotspot data, it stops working for 2 hours. I try to purchase another gigabyte and the app malfunctions in prompts you to pay your whole bill even if it's to the next month. NOTE: If the app failed to process your payment after...
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I went to the store within the seven days to return cell phones that I never used. They were active for about 3 hours and not used. The store owner refused to take them back. Said I broke policy by cutting service off of them. When I took my cell out for evidence to...
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1.2
#1037091
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Short Review for April 25, 2017

#1038832
1.0
I sent my rebate in on Jan the 15 the at the same time my friend Janice Roberts sent her' s in and I haven't heard anything back about my own rebate and I would like to know why I haven't heard from you about my own. I bought my phone a day earlier than my other two friends and still nothing about you receiving mine. Sincerely. Robert Linscott
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Short Review for April 18, 2017, Pc_service

#1036069
1.0
She were very nasty and rude
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Metropcs Rebate Review

#1034889
1.1
I got my rebate back and I can't take my cash off it .When I bout the phone they that I would get a 60 dollars back on the phone .Now that I got money on a lone that I can't payback now that's real *** up of your store to say that to me . Now I am see if I can see your company for this your person was living about it
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Short Review for April 15, 2017, Pc_payment

#1034622
4.4
I need more time til i get paid to pay my bill i have a sick bady
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I switch over from Sprint and went to MetroPCS on Monday April 17th 2017 three days later which was on Thursday 20th 2017 I took back to phones that I have purchased one of them the bad charging the second phone kept freezing and when I bought them they said that I...
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I went into a corp store to have some minor issues fixed on my phone. After getting a memory card, some of my front page icons would disappear when I restarted my phone and some of my pictures went blank with a ? in place of where they were. The agent started moving...
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3.4
I liked
  • Until this time i have always been happy there
I didn't like
  • What happened to me on my last visit
#1036483
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After purchasing more than 7 phones and being a customer of Metro PCS for more than three years, my disabled wife attempted to return a set of 12 dollar headphones that didn't work from day one purchased for our daughter last month. She, a disabled woman, brings in the...
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1.5
I liked
  • Expexted monthly charges consistent
I didn't like
  • Lack of empathy for the disabled
  • Completely incompetent
  • Playing musc like its a club
#1034694
Reply to reviews
Employee refused to activate account under the special promo price unless he was given a bribe. He stated that he does not earn a commission otherwise Came into the store (2028 Badlands Dr #104, Brandon, FL 33511) as a new customer and wanted to get the special...
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I brought a new phone and promised arebate that all phones are free, but in 12 weeks they send you a rebate card that you can only use to buy othwr stuff at their store not for cash. Talk about rip off! Thats metro pcs! You think that your going to get your money back,...
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#1031818
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Tried to upgrade to the samsung J7 at the south center mall in Tukwila, Wa. They would not let me upgrade unless i bought accessories I did not need. They said this was there policy even though they have a sign that clearly shows the upgrade for $99.00 no other...
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Trying to make a payment using 1-800 number and keep getting cut off need to make payment do not have any other type of cell service where I am at can you please help
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Anonymous

Anonymous I have MetroPCS and make payments through the MetroPCS app on my phone for free. If you don't already have it, download the app and either sign up for auto-pay or mark your ca...