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Seems I'm not the only one have this issue, and I understand why. Metro PCS wants to cheat people out of those extra 2 dollars for processing the payment, that is the truth. I called my bank and they say the problem is with Metro PCS and that my card is totally valid....
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2.1
#1145150
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I went to the Rincon Georgia store to pay my bill. As I walked in the store I was not greeted. I thought nothing of it so I walked to the counter to find to employees chowing down on McDonald's double cheeseburgers and french fries and open packets honey mustard and...
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1.6
#1142221
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Poor service, terribly slow load times, my phone doesn't work worth a damn if I go 50 yards from my house. Metro PCS constantly tells me I'm over my data allowance and my data will be "slowed". "Slowed" as in NONEXISTENT. I purchased a Samsung Galaxy phone from them a...
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1.9
I didn't like
  • Just about everything
#1140504
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Metropcs - Made payment got conf #profe i pay

Metropcs
#1144963
1.9
Details
Payment on December 07/2017 $46.00 next day dec 8 /2017couldnt make call or tex i got tex said i own$92 that not cool when i depend on my phone for school family member in hopls far away pl help i need my phone working thank you sondra deveney
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Metropcs - Merto pc phone was taken but retune i pay for dec mot nov

Metropcs
#1144959
2.3
Details
My phone was take nov 2017 so i didnt make payment they retrun so i made payment dec 2017 46 merto pc said thank you .next cant make call said i own $92 phone shut off i need it cant take payment trun off need phone my kid in school family in hopls please help dd.sondralea@gmail.com sorry i try make it short
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Metropcs - I didn't authorize the payment for my phone

Metropcs
#1142959
3.2
Details
Can you please send the money back on my PNC account number is {{Redacted}}
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Metropcs - Rebate Rip Off

Metropcs
#1140840
1.9
Details
Bought phone with Upgrade Offer early 2017. It is now Dec 2, 2017. No rebate insight. Called twice and got the run around. Where is the Attorney General? Need to file a class action suit.
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The worst internet service i have ever seen. My phones take forever to load and constantly buffer or freeze up. I have unlimited with hot spot. Doesn't work properly. Same ***. Constant buffering. I sat on phone the whole day again yesterday, talking to customer...
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#1134870
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MetroPCS management (Same as T mobile managmnet) and employees are invisible. Customer can not reach by phone and they can't even email them. You have to deal with agency stores - just there to make some money and no service. - most of the stores I dealt with. Only way...
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2.1
I liked
  • Some 800 customer reps are good
I didn't like
  • Stores
  • Not able to contact metropcs by email
#1134587
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I will never ever again seek service with metro PC's they won't you to charge for every little thing I'm using someone's old SIM card and they was on a line with another person so he payed the full amount for both lines before he left and went to someone else and he...
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Anonymous
Anonymous

he ported out his number so that line no longer exists. so of course you have to pay for service again. its the same as starting a new line of service with a BYOD device.

1.0
#1134324
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I noticed that I got kicked out of my WhatsApp when I was in China. My husband told me that my profile pic on Whatsapp changed and then I realized that my phone number might have been stolen so I called MetroPCS (while still in China) and they told me that they gave my...
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#1133782
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My family and I had been customers of Metro PCS for over 10 years when they just started. The only way that you can have them take you seriously is if you complain to the FCC. They provide their unsatisfied, frustrated customers with a free upgrade and some credits to...
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1.2
I didn't like
  • Deceptive business tactics
  • Service
  • Unreliable
#1132362
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Every time I call Metro PCS customer service anytime day or night the person that picks up the phone is always somebody from India they rarely understand what you're saying because the way that they speak English is the way that they understand English and they speak...
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2.6
#1129058
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I got a phone from the 1442 E. Kearney st metropcs in Springfield, M.O. In less that a week the phone stopped taking a charge and wouldnt come back on. I went back to the store to get a replacement, was told it would be in soon and to wait on the call to come back and...
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1.0
I liked
  • Monthly bill
  • Monthly phone bill
I didn't like
  • See all the items i already posted
  • Unprofessional service
  • Service
#1128321
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